Privacy
Privacy Policy
This Privacy Policy explains how Whave Web collects, uses, and protects information when you visit our website or use our domain, DNS, and hosting services.
Who we are
Whave Web provides domain registration and management, DNS hosting/management, web hosting, SSL certificates, and security add-ons. This policy applies to information collected through our website and services. If you have questions, email info@whaveweb.com.
What we collect
We collect information to provide and improve our services, process orders, prevent fraud, and keep your account secure.
Account
Contact details, login credentials, and billing information you provide.
Service
Domain/DNS/hosting settings, support requests, and service usage data.
Technical
Device and log data such as IP address, browser type, and timestamps.
How we use information
We use information only as needed to operate Whave Web and deliver secure, reliable services.
Provide and manage services
To register and manage domains, operate DNS and hosting, issue SSL certificates, and deliver requested features.
Security and fraud prevention
To detect abuse, prevent unauthorized access, enforce rate limits, and protect our network and customers.
Support and communications
To respond to tickets, send service notices, and communicate about account activity and important updates.
Billing and transactions
To process payments, send invoices/receipts, and handle refunds or disputes where applicable.
Improve performance
To troubleshoot issues, monitor uptime, and improve reliability, speed, and user experience.
Legal and compliance
To comply with applicable laws, respond to lawful requests, and protect our rights and users.